The Paywalled Garden: iOS is Adware


Over the years, Apple has built up a portfolio of services and add-ons that you pay for. Starting with AppleCare extended warranties and iCloud data subscriptions, they expanded to Apple Music a few years ago, only to dramatically ramp up their offerings last year with TV+, News+, Arcade, and Card. Their services business, taken as a whole, is quickly becoming massive; Apple reported $12.7 billion in Q1 2020 alone, nearly a sixth of its already gigantic quarterly revenue.

All that money comes from the wallets of 480 million subscribers, and their goal is to grow that number to 600 million this year. But to do that, Apple has resorted to insidious tactics to get those people: ads. Lots and lots of ads, on devices that you pay for. iOS 13 has an abundance of ads from Apple marketing Apple services, from the moment you set it up and all throughout the experience. These ads cannot be hidden through the iOS content blocker extension system. Some can be dismissed or hidden, but most cannot, and are purposefully designed into core apps like Music and the App Store. There’s a term to describe software that has lots of unremovable ads: adware, which what iOS has sadly become.

If you don’t subscribe to these services, you’ll be forced to look at these ads constantly, either in the apps you use or the push notifications they have turned on by default. The pervasiveness of ads in iOS is a topic largely unexplored, perhaps due to these services having a lot of adoption among the early adopter crowd that tends to discuss Apple and their design. This isn’t a value call on the services themselves, but a look at how aggressively Apple pushes you to pay for them, and how that growth-hack-style design comes at the expense of the user experience. In this post, I’ll break down all of the places in iOS that I’ve found that have Apple-manufactured ads. You can replicate these results yourself by doing a factory reset of an iPhone (backup first!), installing iOS 13, and signing up for a new iCloud account.

Apple Music

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When you open the Music app for the first time, it shows you an empty library and a bit saying that you can get music from the iTunes Store. So you head over to the search tab (ignoring the “Search By Lyrics” ad for Apple Music), and search for an artist, and find that your library is empty, but that Apple Music search tab sure is full of lots of exciting stuff. You navigate down to the song you want to listen to, and you get greeted with a fullscreen popup ad for Apple Music, one which went out of its way to disable support for iOS 13’s new swipe-to-dismiss gesture.

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Leaving search, there are three other tabs at the bottom: For You, Browse, and Radio. The “For You” tab is a sneaky ad, offering to help you find new music based on your tastes. Tapping the big red button takes you to a signup screen for Apple Music. Nowhere on this screen was it stated to be a subscription feature.

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Under Browse, you find a whole selection of songs, artists, playlists, and other general curated music selections. Tapping into basically anything will take you to a fullscreen Apple Music ad.

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In Radio, we finally have something we can tap that doesn’t trigger an Apple Music ad! Beats 1 can be played seemingly without subscribing to Apple Music, and some of the older interviews are playable. I say “some”, because while tapping on that interview of A Boogie Wit Da Hoodie will play, tapping on the entry for A Boogie Wit Da Hoodie under the “In Case You Missed It” section will bring up another fullscreen ad.

As a bonus, it stops whatever you’re playing, as the audio player switches to the track you selected before the server tells it that it can’t be played without a subscription. I think this is a bug more than malice, but it highlights how the app is designed for the subscriber, not the person who doesn’t want Apple Music.

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So Browse and For Now are entirely Apple Music ads. Radio has some free content but that largely exists to pull people into Apple Music, and Search will happily pull you in to Apple Music if you tap the button. Almost this entire app serves to be an ad for Apple Music. There is a setting in the Settings app to hide Apple Music (next to an ad for Apple Music, of course), but that only does so much.

The Browse and For Now tabs are hidden, and some of the Apple Music-exclusive stuff in Radio is hidden. But every radio station except for Beats 1 is still present, all which trigger an Apple Music ad. After you quit and restart the Music app, the search bar changes the “Apple Music” search results to “Radio”, but the autocomplete largely populates from Apple Music, and some of the search results can return playlists that take you to Apple Music. It helps, but ads are still there to be stumbled into.

ios adware apple music notifications

If you subscribe and then cancel, Apple sends invasive push notifications asking you to re-susbscribe. These are on by default without a permission request. This is, of course, against the rules they lay out for other developers.

Push Notifications must not be required for the app to function, and should not be used for advertising, promotions, or direct marketing purposes or to send sensitive personal or confidential information.

Apple TV+

ios adware apple tv

The TV app opens with Apple’s standard summary screen, leading with an ad talking about Apple TV+. The home screen is chock full of TV+ ads and ads for shows on TV+. If you have existing iTunes Store shows, or streaming apps like Netflix or Crunchyroll setup, you might see shows you’re watching under the “Up Next” section. But no matter what you have, the Apple TV+ ads are huge and inescapable. Again, the TV app’s notifications is enabled by default with no permission request.

Apple News+

ios adware apple news

Another app that has its notifications turned on by default, this is how many people will interact with this service. Tapping notifications doesn’t take you to a web browser, but directly into the News app. If you open a story on one of Apple’s partners like the Wall Street Journal, the screen it takes you often has a large banner ad at the top of the screen for the Apple News+ service. This seems to be intermittent, but it cannot be dismissed, hidden, or disabled.

If you look through the News app itself, you will see a plethora of stories in the Today feed. Some of these will trigger the same ad shown above; there is no indication on the feed itself. Some will actually have a full paywall in front of them preventing access without signing up; these do have a tiny Apple News+ logo beneath them, but it’s far enough below that it almost looks like it belongs to the next section.

And of course, in the dead center of the tab bar, is the News+ tab. Leading off with a large ad at the top of the feed, it lists stories and publications similar to the Today feed. Most of these stories are paywalled, but not all, so people may end up going there and hunting for stories they can read. This tab cannot be hidden, ever.

Apple Card

ios adware apple card

After you set up your iPhone, you get a home screen with at least one badged icon, on Wallet. Opening this takes you to a giant ad that’s nearly half the screen for Apple Card. Fortunately it is dismissable. But every time you try to add a credit/debit card to Apple Pay, you are asked if you want to sign up for Apple Card instead.

Apple Arcade

ios adware apple arcade

The first three tabs of the App Store app are Apps, Games, and Today. These tabs don’t have much in the way of ads, aside from some Apple Arcade games that might appear in Games and Today. However, Apple Arcade gets an entire tab all to itself, which has a huge in-feed ad for the service, and of course a whole pile of games advertising it. Compared to other games and apps, Apple Arcade games get more prominent visual treatment, larger videos, and bigger download buttons. This tab, like News+, cannot be turned off.

App Store Search

ios adware app store search

And of course, almost anything you search for in the App Store has a large ad at the top of your search results. This isn’t an ad for an Apple-run service, but it is a way they make money by extorting developers and showing you the wrong thing. If you search for a specific app, you will often not see that app in the first slot, unless the developer has paid for the privilege.

Conclusion

Apple wants to grow their services business with drastic increases year-over-year. This means they are going to aggressively push more services into more places (including deeper into macOS and tvOS, which are also slowly having adware trickled into them). Apple TV+, News+, Arcade, and Card are all new this year, and are already strongly advertised in iOS. Apple Music has existed for a few years, and its level of advertising in the app is pervasive. As time goes on, these ads are going to get worse, not better.

Of course, Apple has a right to tell users about their services, and try to convince you to subscribe to them. And you might disagree with my assessment that some of these are ads at all. Individually, most of these instances aren’t insidious by themselves. But when you look at them together, they paint a picture of how Apple is making the user experience provably worse to boost growth at all costs.

This issue is not going to get better. Apple is going to expand its services, both breadth and depth, and the adware problem is only going to get worse, unless people call out Apple for what they’re doing. And yet, this issue is rarely talked about, likely because many of the people who cover Apple inevitably subscribe to some or all of these services. Gadgets like smart TVs and ebook readers are frequently criticized for their annoying, invasive advertisements despite their (often large) upfront price. It’s time for the tech community to recognize that Apple is no longer designing their products for a great experience, but as upsells to get you into the paywalled garden.

The New York Times has written a great dive into mobile apps that harvest data off your device, such as location data. Many of these companies feel entitled to harvest and store your data for things like location when you give consent for location access, and are in the business of selling that data to advertisers.

The book ‘1984,’ we’re kind of living it in a lot of ways.

Bill Kakis, a managing partner at Tell All

I’ve been removing a lot of the native apps I’ve relied on recently in favor of mobile web apps. I won’t let Facebook run code natively on any device I own, precisely because I know they go out of their way to capture every scrap of data they can. Running Instagram in a mobile web browser provides a much stronger sandbox, limiting the amount of data they can steal dramatically.

Apple and Google have largely destroyed any real marketplace for paid apps that don’t need to rely on selling data, and app review mechanisms have been unwilling or unable to protect customers from it. They deserve a huge share of blame for the status quo being what it is.

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Fortnite Skipping the Google Play Store


This is a real power play. Epic Games is planning to push Fortnite outside of the Google Play Store by asking users to install an APK file. This will help them run around the exorbitant 30% fee that Apple instituted and Google adopted for their app stores. This isn’t the first alternative app platform to appear on Android; companies like Baidu, Tencent, Itch.io, the open source F-Droid, and even Amazon have their own stores. But it is probably the first that will get major mainstream attention (and installs) in the west. Fortnite is big enough; this will probably work.

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rip

Apple, who just yesterday announced a $53 billion profit in a single quarter (driven largely by the iPhone and its App Store), is shutting down the affiliate program for the App Store. Meaning blogs that cover the App Store and highlight great apps will no longer be able to get paid for driving traffic. With only 60 days notice, Apple will stop paying developers for the traffic they’re already sending and just take the money for themselves.

I don’t know how to view this as anything other than a “screw you, we got ours” move. Apple has the cash to run this program into perpetuity. With the App Store in the millions of apps, there is always room for more voices of curation, because the most valuable marketing is word-of-mouth. Developers won’t see lower rates and customers won’t see lower prices. There is no upside to anyone here except Apple, the richest company on the planet. It doesn’t make any sense.

Eli Hodapp of TouchArcade:

I don’t know how the takeaway from this move can be seen as anything other than Apple extending a massive middle finger to sites like TouchArcade, AppShopper, and many others who have spent the last decade evangelizing the App Store and iOS gaming.

Federico Viticci:

I am personally not that affected because we saw this coming years ago and we adapted – but it’s a huge blow to small publications, indie devs, and others who rely on this to earn commissions. Sad.

Daily reminder that if you truly want your favorite blog to stick around, make sure to support them directly, whitelist them for ads, buy through their podcast sponsors, etc.

Shawn King:

This has the potential to kill sites like Touch Arcade that use the revenue from App Store affiliate links to stay afloat. I think Apple’s stated reasoning for this action is utterly ridiculous and complete bullshit. But it also shows the danger for any site or business to rely too much on one source of revenue.

Greg Pierce:

The affiliate program was not huge for me, but it was a nice small check every month. I imagine this will particularly hurt small blog/news sites that do a lot of app coverage, however.

App Subscriptions and Premium App Experiences


Today Apple announced some plans to allow apps to offer subscriptions, where you pay periodically for software. Many indie developers were quick to praise it, as support for subscriptions was something asked of Apple for years (which were only officially supported in certain types of apps, like news periodicals). Opening new business models is definitely a welcome thing, as it is currently super difficult to make a living as a small developer on the App Store.

However, I worry that Apple is chasing the wrong idea here. The App Store is now 8 years old, and the race to the bottom on pricing is well documented. Today, the vast majority of apps that get downloaded are free up-front, not paid. With over 1.5 million apps on the store, for seemingly any task you might want or game you might be curious about, there is a free variant made by the same developer or someone else. The mainstream consumer has been well trained to skip right past apps that charge a price for entry, and for better or worse, people scoff at the idea of paying for apps.

So, if mainstream users are already unwilling to pay once, why would they pay for an app monthly or yearly?

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Much ado has been made about the idea of App Store apps getting discounted upgrades, where you buy an app once, and then pay a discounted amount for an upgrade. This idea is not new; for many years, developers sold apps under a model known as shareware. In an era when software was harder to use and people feared viruses, this model thrived among technically-savvy people who tended to spend more money on technology. The generally-accepted model in the Apple world has a fair bit of complexity, involving trials (some time-based, some feature-restricted), serial numbers or license files, and periodic requests for more money. Then the App Store came and replaced it outright with a new, simpler model that favors a traditional retail-style system of cheap software that you pay for once. It’s far more straightforward and easier to understand; if you want the app, you buy it, and then you own it.

Developers who have thrived under the old model have complained for a long time that they want discounted upgrades to make a return to iOS. Along with it comes the added complexity of managing different tiers of ownership, both technically and mentally. Apple has not offered this, instead opting to make major updates available as a separate, standalone app that existing users pay for in full, as was done recently with Logic Pro X. To me, this is far and away a better and simpler approach to handling upgrades in an era when non-technical people buy software.

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